Question 1

What's the minimum order?

Accepted Answer

Our minimum is 250 bags per design. Smaller proof runs can be quoted case by case, and larger runs drop quickly in per-unit price.

Question 2

Is there a maximum order size?

Accepted Answer

No. We regularly produce runs into the hundreds of thousands for retail and corporate programs.

Question 3

Can I order a sample before a bulk run?

Accepted Answer

Yes. We can produce a pre-production sample so you can approve the stock, print, finish, and handles before we run the full order. Ask about terms when you request your quote.

Question 4

Can I mix sizes or styles in one order?

Accepted Answer

Yes. You can combine sizes and styles — say a kraft everyday bag and a foil-stamped gift bag — and the combined volume counts toward your price tier.

Question 5

Can I reorder later and match my last batch?

Accepted Answer

Yes. We keep your artwork, dieline, stock, and handle spec on file, so reorders match your previous run exactly and move faster.

Question 6

Do you charge for mockups?

Accepted Answer

No. Mockups are free with unlimited revisions until you approve. You only pay once the design is signed off and production begins.

Question 7

What artwork files do you need?

Accepted Answer

Vector files (AI, EPS, SVG, or PDF) are ideal. If you only have a photo or a PNG, our designers will recreate your logo print-ready at no charge.

Question 8

Can you match my brand (Pantone) colors?

Accepted Answer

Yes. We offer custom Pantone matching across print and foil so the bag coordinates with the rest of your packaging.

Question 9

Can you add foil, embossing, or spot gloss?

Accepted Answer

Yes. Hot-foil stamping, raised embossing or debossing, and spot-gloss varnish are all available and can be combined for a premium finish.

Question 10

What handle options are there?

Accepted Answer

Twisted paper, flat kraft, cotton rope, grosgrain ribbon, and die-cut handles — we’ll recommend one to match the bag’s stock and weight.

Question 11

How many revisions do I get?

Accepted Answer

Unlimited, and always free, until you approve the mockup.

Question 12

How long does production take?

Accepted Answer

About two to three weeks from approved mockup for standard styles; foil, specialty finishes, or fully custom sizes may add a short step we’ll flag up front.

Question 13

Do you offer rush production?

Accepted Answer

Yes. Rush is available for a firm event, launch, or in-store date — tell us your in-hands date and we’ll confirm what’s possible.

Question 14

Where do you ship?

Accepted Answer

Nationwide across the U.S., and internationally on request. See our Shipping Policy for details.

Question 15

How much is shipping?

Accepted Answer

Shipping is quoted with your order based on quantity and destination. Bags ship flat-packed, so freight is economical even at volume; we can also arrange assembly options.

Question 16

Do the bags ship flat or assembled?

Accepted Answer

Bags ship flat-packed to save freight and are quick to pop open and set up; ask us if you need them shipped pre-assembled.

Question 17

What if my order arrives damaged or wrong?

Accepted Answer

We make it right. If an order arrives defective or does not match your approved mockup, we remake or replace the affected items.

Question 18

How much do custom gift bags cost?

Accepted Answer

Bulk pricing is by quote; typical ranges run from about a third of a dollar per unit for a simple kraft bag up to a few dollars for a foil-stamped luxury bag, improving as the run grows. Each product page shows its range.

Question 19

Why don't you list exact prices?

Accepted Answer

Price depends on size, stock, finish, handles, and quantity. A quote is the only accurate number — and we return one within a business day.

Question 20

What payment methods do you accept?

Accepted Answer

All major credit cards, ACH bank transfer, and purchase orders for established companies.

Question 21

Do you offer a price-match or lowest-price guarantee?

Accepted Answer

Yes. If you have a comparable written quote, we’ll match or beat it — that’s our lowest-price guarantee.

Question 22

How sturdy are the bags?

Accepted Answer

Very. We reinforce bases with a cardboard insert and match stock weight to the bag size, so even a jumbo bag carries a real gift without buckling, and handles are reinforced to resist tearing out.

Question 23

Which bag should I choose?

Accepted Answer

Kraft for sturdy everyday retail; matte laminated for a soft-touch boutique feel; gloss for bright, durable color; foil-stamped for luxury gifting; euro tote for refined mid-tier; recycled for eco brands. Tell us your use and we’ll recommend one.

Question 24

Are the bags water-resistant?

Accepted Answer

Laminated bags (matte and gloss) resist scuffs and light moisture; uncoated kraft and recycled bags are best kept dry. Tell us the environment and we’ll spec accordingly.

Question 25

Is the printing durable?

Accepted Answer

Yes. Lamination seals and protects the print on coated bags, and inks are cured into the stock, so artwork resists scuffing through handling and reuse.

Question 26

Do you offer recyclable or FSC-certified bags?

Accepted Answer

Yes. Our kraft and recycled bags use recyclable stock and water-based inks, with FSC-certified paper available for brands with sustainability commitments.

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Send your brand

Free mockup, fast

Approve & pay

Delivered to your door

Create your custom gift bags now.

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